Dear community members! We have a questions!
Your personalised metal Finin card is a lot more expensive than we anticipated! What if we brought you an option to opt for metal card? What would you prefer:
(a) Definitely and only a metal card
(b) It does not matter, any card works provided the product and services are everything they promise to be
(c) Introduce both options with the metal card being a paid feature (but please don't compromise on the product and services)
Can't wait to hear your answers!
Nisha i’ll go with option B
I am sure that going forward, the usage of card will be lesser and lesser. The more aware ones coming here won't use a debit card at merchant locations. However, they may still want a metal one. So, give the option with a price point.
Definitely, metal card is going to attract customers. But if its too expensive then I believe, option C will be the best choice.
It can be a paid option as long as its reasonably priced, and will be an issue fee and not annual fee.
Not sure how they work, but if this will be the case, longer validity periods, if possible, would help.
Would go for C.
I have 2 metal cards. Love the feel!
Would like to see both options incase I lose the metal version, I can opt for the plastic variant!
Also maybe help out the community members w a free Metal version?
OneCard has a 5k replacement fee for the Metal which is kind of unreasonable. But it was issued for free. So please price it accordingly!
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